Air Astana Headquarters
| Address | 4A Zakarpatskaya St., Turksib District, Almaty, 050039, Kazakhstan |
|---|---|
| reception@airastana.com | |
| Website | https://airastana.com/ |
| Working Hours | Mon to Fri - 08:00 AM to 05:00 PM |
| Phone | +7 727 258 4135 |
Air Astana, the flag carrier of Kazakhstan, is headquartered at 4A Zakarpatskaya St., Turksib District, Almaty, 050039, Kazakhstan. Moreover, at this corporate office, higher authorities collaborate with business organisations and deliver customer service to enhance flyers’ overall experience.
These efforts have led to Air Astana achieving the ‘Best Airline in Central Asia and CIS’ award for 14 consecutive years. Additionally, the carrier is a SkyTrax-certified 4-Star Airline. Thus, visiting the head office can be beneficial for the passengers to gain more insights.
Contact Details of Air Astana Headquarters
Most importantly, these are the official contact particulars of Kazakhstan’s national airline for travellers’ convenience.
| Headquarters: | 4A Zakarpatskaya St., Turksib District, Almaty, 050039, Kazakhstan |
| Customer Service Number: | +7 727 258 4135 |
| Operating Hours: | Mon to Fri – 08:00 AM to 05:00 PM |
| Email Id: | reception@airastana.com |
| Website: | https://airastana.com/ |
| YouTube: | https://www.youtube.com/channel/UCWPus-Qax-reGVAinAbq1lA |
| Facebook: | https://www.facebook.com/airastana/ |
| Twitter: | https://x.com/airastana |
| Instagram: | https://www.instagram.com/airastana/ |
| LinkedIn: | https://kz.linkedin.com/company/air-astana |
| Telegram: | https://t.me/airastana |
Particulars of Air Astana CEO
Alternatively, customers who want to address their travel concerns can contact Mr. Peter Foster. They can refer to the data below for a better understanding.
| Address: | 4A Zakarpatskaya St., Turksib District, Almaty, 050039, Kazakhstan |
| Contact Number: | +7 727 258 4135 |
| Email Id: | peter.foster@airastana.com |
Services offered at the Head Office of Air Astana
Furthermore, the following services are offered to the passengers visiting the headquarters in person or by phone.
| Flight Ticket Booking Assistance | Flight Delays Assistance |
| Flight Ticket Refund Services | Flight Cancellations Services |
| Airport Check-In Assistance | Online Check-In Assistance |
| Kiosk Check-In Services | Nomad Club Services |
| Youth and Senior Fares Assistance | Group Booking Assistance |
| Book Hotels Services | MySTOPOVER Services |
| MyUPGRADE Assistance | Additional Services Assistance |
| Baggage Services | Fare and Fare Rules Services |
| Lounge Assistance | E-Voucher Assistance |
| Travel Discount Services | Charter Services |
| Special Assistance | Mobility Assistance |
| In-Flight Entertainment Services | In-Flight Meals Services |
The Headquarters of Air Astana acts as the fundamental unit of the company. From ensuring service add-ons to resolving post-arrival complaints, everything is managed at this complex. Therefore, on this page, all the important information is mentioned.
FAQs
The Head Office of Air Astana is situated at 4A Zakarpatskaya St., Turksib District, Almaty, 050039, Kazakhstan.
You can contact Air Astana’s Headquarters by calling +7 727 258 4135.
Yes, the Head Office of Air Astana offers Nomad Club Assistance.
Yes, Air Astana’s Headquarters provides MyUPGRADE Services.
Yes, Air Astana’s Headquarters provides MyUPGRADE Services.
The operating hours of Air Atana Headquarters are Mon to Fri – 08:00 AM to 05:00 PM.